Sincere Service
- We care our customers and choose TTM without regrets!
- We have successfully built an intelligent remote service platform which provides customers attentive &excellent services. With integration of information and industrialization, TTM is the service-oriented asphalt mixing products manufacturer with firm commitment to providing customers with comfort services. We have been continuously recognized as “National Customer Satisfaction Enterprise” by China Quality Management Association.
- In the past 16 years, TTM has been chosen by more than 1500 customers from more than 50 countries all over the world. We support our customers to reach success and peak in career.
Currently, Tietuo built a customer service center, which is staffed with more than eighty after-sales employees. The center is responsible for the creation of detailed customer files. Meanwhile, after-sales engineers are in well-versed in equipment’s installation, commissioning, operator training, operation manual’s compilation, and free technical consultation and so on.
After-sales service:
- Equipment’s installation, commissioning, and accuracy checking;
- Free installation assistance and commissioning;
- Client review
Technical information, warranty period and free service:
- Product certification, operation manual, technical regulations for product maintenance and repair are supplied by Tietuo.
- Random spare parts and tools are also provided;
- Free training for operators and maintenance staffs;
- Free technical consultation service;
- Regular technical training session will be delivered for client’s staffs;
- Lifetime service for our machines.
Timely supplement for components:
All the repair parts are all manufactured from Tietuo’s production base. Thus they are genuine ones.
